Frigidaire FFAP5033W1 vs Frigidaire Gallery FGAC5044W1

If I run into issues I will update this review. I have had a number of bad experiences with all the China manufactured dehumidifiers but this one does seem to have a better overall build quality. We shall see.

My first recommendation is to watch the connect to wifi video since you have to connect to the humidifier as if it was a wifi network, in order to connect. This is not intuitive, but even after doing this, it took multiple times before my unit would connect anyhow. Once connected, the app tells you that you have to register the unit, so I entered all my data and it kept giving me the same error message. (ECP0108, please check your information for accuracy)

It worked great for a while, really helping bring down the humidity in our basement. Unfortunately, at around the 18 month mark, the pump started having problems and was inconsistent. Despite through cleaning of the tank, flushing and ultimately replacing all the drain lines, etc., the problem continued

Whenever I called customer service, I simply get a recording that they are essentially flooded with calls and off no manner or leaving a message. E-mails were never answered. The chat conversation simply directed me to another number, which again was a recorded voice that gave me no options and no means of leaving a message. I tried the videos, the written instructions, and fail time after time connecting the dehumidifier to my WiFi or my App to the dehumidifier

Just be sure to purchase the extended service contract as their dehumidifiers are not known for their longevity. I'm keeping my fingers crossed that this one will be better. [This review was collected as part of a promotion.]

I'm pretty disappointed with Frigidaire. I was looking at this and comparable Honeywell unit and regret going with this one. Thought I was buying a premium unit that would last me at least few years but oh well. I also got another basic Hisense 50-Pint Dehumidifier from Costco for $129 for upstairs which isn't all that smart/fancy but it's actually does what it's supposed to do which is suck the excess moisture out of the air and it's auto feature keeps it at the level I want and turns on/off automatically

I will revise this review after I have had the opportunity to test its efficiency and the pump function. I have found customer service to be horrible and unresponsive. Update July 22: I discovered from reading all customer questions that the plastic splash cover does come off and the procedure for doing so, although I haven’t tried to remove it yet. I was also able to figure out which hose opening to use with the pump, again by reading customer responses to questions, so thank you Amazon customers! As far as customer service goes, to clarify, I rate the helpfulness from the manufacturer a zero

Then you won't have leak issues. After attaching hose you need some elevation. If you do not have any then, hose efficiency may drop. So bucket starts filling at a slower rate

I'm now calling in a warranty claim. I will say that we weren't consistent with the maintenance (as stated in the manual which is to basically clean it every couple of weeks), however we did maintain it pretty well. I like this dehumidifier because it has a large bucket & it's in a place where I can't use the tube to constantly drain it. I would say that if you buy this product (or any other dehumidifier), purchase the optional service agreement that goes with it

After two years of use filter notification came up when I tried to remove the filter to clean it I noticed a lot of ice on the back where the filer is located so I take it out on deck left it there and wait for the ice to melt and completely dry I tried this steps three times before I quit and buy another one this time I went with Honeywell.

This is not going to be something that you are going to be able to ignore ... it is a MAJOR negative factor about this

That's my opinion. Put the money towards the new one. So anyway, let me know if you have any questions and thanks for watching.

It was louder than the dishwasher, louder than the air conditioner, and louder than the (world's noisiest) furnace. This unit is probably best placed somewhere out of the way of daily traffic and definitely far away from any bedroom. If placed in a living area, good luck trying to ignore the sound. I was also surprised at how much heat was generated

The unit is OK loud, it's about 47db on low but it's just fan noise mostly. The compressor is not overly loud. I wouldn't want to sleep next to it, but it does well in a large basement or room. Some of the setting can only be access via the app, so make sure you setup the Wi-Fi and use the app