Amazon 4K43N400A vs Amazon Fire TV Omni Series

First of all, let me say that I rated the Alexa and Smart Features in the middle just because I don't use them -- at least not yet. So don't judge the product based on that!

In some ways, Amazon’s new effort shows big promise. The Alexa integration is more thorough and full-featured than what you’d get using a Fire TV stick: in addition to launching your favorite streaming apps or searching for content with your voice, you can also switch between TV inputs. And you can query Alexa when the TV’s display is fully off for simple information like the weather or to play music. The Omni also supports features like Apple AirPlay 2, which Amazon’s streaming players still do not, and you can plug a webcam into the TV’s USB port for video calls with Echo Show devices right now and Zoom and other apps later on

On day 2 I was unable to get the TV to respond to the remote to turn on. I used the physical power button in the bottom middle of the TV to start it manually and the remote functioned fine after that. Since that, the remote has functioned flawlessly to turn on the TV. I have no idea what caused the initial issue

Power and Alexa buttons, along with a pinhole microphone, sit above the pad. Menu and playback controls are below the pad, with channel and volume rockers below them. Four dedicated service buttons for Amazon Prime Video, Disney+, Hulu, and Netflix can be found near the bottom. The remote connects wirelessly to the TV so you don’t need line of sight, but it also has an IR emitter

This TV (I know, it is a FireTV) is very app/streaming centric, but once I found the setting to default to last input, and that is 99% of the time HDMI1, then it behaves like I want, turn on and display my input, not the apps home screen where I have to use the TVs remote to clear it and show input in HDMI1. I mainly use the remote for my satellite service, and rarely use the TV one, but since it is also the streaming apps, I will use it, and it adds yet another Alexa mic to do things from, TV related or not. TV can be slow sometimes to turn on (it turns on reasonably, but doesn't show what is on the input for a while), again thought the remote was misbehaving again, it was just taking time to show anything. Sound is better than old TV, none of them are real great, I do have a sound bar but I can use this TV with out for watching news and normal shows (not action movies or things with lots of audio like music)

e. dialogue clarity). Ironically, one of the biggest disappointments for reviewers, has been one of the few things that I'm actually pleased with here. It's also super easy to just tell Alexa where you want the sound level

I will say that the FireTv interface is very spammy. There's a few sponsored banners on the home page. A lot of the recommendations are for Prime Video -- which I have -- but a lot of them aren't free with Prime. They're recommending me content that I have to buy /rent -- which makes it feel like I'm being advertised to

- The control interface is not as flexible as my old Bravia. I can't seem to tell the TV to control my soundbar like I could with my old Sony through the ARC HDMI. Seems like something that should be pretty much standardized. - Alexa is annoying

Actually called me today about my review. They never asked any personal information and never will, just for you to verify the information they have is correct. This is awesome customer service. The call came from an unknown number from Washington D

The only thing that works is the Mute button. I've asked Amazon support about this and they have no answers, not even wanting to admit that Alexa & Contour devices won't talk to each other. Basically, the TV recognizes the Contour box, but won't control it. I have a feeling that Amazon deliberately doesn't want to integrate with Contour for their own reasons, but won't admit it, and falsely represents Alexa's compatibility and then wastes customers' time trying to pretend that they don't know about this when customers try to get support to resolve it