Miele Classic Plus G4228SCUSS vs Whirlpool WDT730PAHZ

The circulation pump is frozen and needs to be replaced. Its a brand new unit!!! So I called the store again and offered to spend more money on a higher end Miele and they said I need to call the manufacturer. Well I called them and they escalated the tech support call to whoever makes these decisions and I am currently awaiting an answer. The warranty service company has a replacement motor on order, but because of "COVID" (I've grown tired of that excuse for everything), they have no idea how long it will take for the part to arrive, and once it does, they have no idea how soon they'll be able to schedule someone to come out to replace it because they're backlogged because of (cough cough) COVID

Biggest complaint is that when it was delivered I was told installer would call to set up appointment within 1 hour and it took over two weeks and hours on the phone with Costco to get someone to do it. Installers would call me saying they would be here in an hour then never show up. Price good but I’m not sure it was worth the stress, frustration and effort I experienced