KitchenAid Dishwasher with FreeFlex Third Rack vs Miele Classic Plus G4228SCUSS

If you decide to wait on hold (I eventually had to do that in order to speak to someone), you may wait over two hours WHICH IS WHAT I HAD TO DO. I was emailed a delivery time range but the maximum provided proved half the real wait. And in the end, after being promised by three different Costco appliance people that my order included installation or I could get someone to do it for me and Costco would reimburse me, Costco only paid $150 which was well short of the actual installation cost.

The circulation pump is frozen and needs to be replaced. Its a brand new unit!!! So I called the store again and offered to spend more money on a higher end Miele and they said I need to call the manufacturer. Well I called them and they escalated the tech support call to whoever makes these decisions and I am currently awaiting an answer. The warranty service company has a replacement motor on order, but because of "COVID" (I've grown tired of that excuse for everything), they have no idea how long it will take for the part to arrive, and once it does, they have no idea how soon they'll be able to schedule someone to come out to replace it because they're backlogged because of (cough cough) COVID