I bought a Pelican case for my phone. After the charging port cover ripped off, I tested the warranty claim on the inside of the case. Pelican asked for proof of purchase, then told me I'd recieve a new case in 2-3 days. Two days later, a brand new one appeared at the door.
pelican is great when it comes to making quality products that last, and backing them up if something does break. i don't use their phone cases, but do use their larger equipment cases for electronics, and then hand them over to airline baggage handlers, throw them in trucks, and generally drag them all over the world and put them through a lot. mine are all still kicking 100%, along with the gear inside. the only pieces i've ever seen go on other people's pelican products are latches, which i've always heard they're quick to send you a replacement set.
Positive
Twincitiesny
3 years ago
reddit.com/r/BuyItForLife